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Effective Business eEmails

 

Essential Module (2.5-hour x 3 sessions or 7-hour x 1 day)

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  1. Planning, writing and revising your message

  2. Sticking to a simple structure

  3. Key phrases used in emails

  4. Getting your emails opened and read:  subject line matters

  5. Openings and closings: having them right and natural

  6. Proofreading and editing your real work 1 of 2

  7. Using the appropriate style and tone

  8. Effective use of simple words and expressions

  9. Less is more – the art of conciseness

  10. Proofreading and editing your real work 2 of 2

Essential
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