Our courses

Effective Business eEmails

Essential Module (2.5-hour x 3 sessions or 7-hour x 1 day)

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1. Planning, writing and revising your message

2. Sticking to a simple structure

3. Key phrases used in emails

4. Getting your emails opened and read:  subject line matters

5. Openings and closings: having them right and natural

6. Proofreading and editing your real work 1 of 2

7. Using the appropriate style and tone

8. Effective use of simple words and expressions

9. Less is more – the art of conciseness

10. Proofreading and editing your real work 2 of 2